Affiliate
Brooklyn, New York 11207
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1. Nyx from Portland gives it
(5) and writes:
I hope this company wakes up, and realizes consumers have a lot of choices these days. You've got to follow through and give better service.
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Overall Rating |
Ease of Ordering |
Customer Support |
Delivery |
Pros
Every company has potential to change for the better, but this one hasn't, yet. |
Cons
I bought an extended service warranty -- and needed it, but it took 10 months, countless phone calls to remind the store that my camera was still out of service and in repair, and at last someone just admitted they'd lost track of it, and gave me store credit. As a professional photographer, a nightmare. They've also got a "price match" policy that has more loopholes than you can believe. |
2. Barry from Collierville gives it
(5) and writes:
I ordered a camera for next day delivery and did not receive it. Upon contacting the support center, the company provided nothing but excuses and was unable to provide any solutions. Needless to say, I would not order anything from this company via their website. Call to confirm all orders and hope to find a knowledgeable representative.
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Overall Rating |
Ease of Ordering |
Customer Support |
Delivery |
Pros
Unfortunately, I can find no Pros with this store front. |
Cons
Uniformed and slightly rude customer service agents. |
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